Choose your size and color on the product page, add the item to your cart and complete the checkout. You receive an order confirmation by email right after you place your order.

Your order confirmation email shows your order number, the items and the amount charged. If it has not arrived within an hour, please check your spam folder and then email info@sukimoon.com.

Yes, until your order has been handed to the carrier. Email info@sukimoon.com with your order number and the change you need. Once your parcel is on its way, our return and exchange options apply.

We ship to addresses within the United States.

Shipping is free on every order, with no minimum order value.

Orders placed before 2:00 PM ET on a business day count from that day. Processing takes 1-2 business days and transit 5-8 business days, so the total delivery time is 6-10 business days. Business days are Monday to Friday, excluding US federal holidays.

As soon as your parcel ships, you receive a shipping confirmation by email with a tracking link. You can also check the status any time on our Track Order page with your order number and email address.

If your parcel has not arrived within 10 business days, email info@sukimoon.com with your order number and we follow up with the carrier. If an item arrives damaged, send us a photo and we replace or refund it, with the return shipping covered by us.

You can return any item, faulty or not, within 30 calendar days of delivery. Items should be new, unworn and unwashed, with their original tags attached. Returns are sent back by mail. Our Refund Policy has every detail.

Email info@sukimoon.com with your order number and the items you want to return. We reply within 1-2 business days with your return confirmation and the return address. Please wait for this confirmation before you send your parcel.

If you changed your mind, you pay the return shipping and buy the label from the carrier of your choice. If an item is faulty, damaged or not what you ordered, we cover the return shipping: you buy the label, send us the receipt and we refund the postage. There is no restocking fee.

Your refund is issued to your original payment method within 5 calendar days after your return arrives.

Yes, and exchanges are free. Email us within 30 calendar days of delivery with your order number and the size or color you would like. We ship the replacement as soon as the exchange is registered. You send the original back with a label you buy from the carrier of your choice, and we refund the postage.

The sizes available for each piece are shown in the size selector on its product page. A few trousers and shorts are sized by waist.

Start with the size you usually wear in similar pieces. For personal advice, email info@sukimoon.com with the product, your usual size and how you like the fit, and we recommend a size. If you would like a different fit, the exchange to another size is free.

Each product page lists every color option by name alongside the product photos. If you would like a second opinion on a shade, email us before you order. Exchanges to another color are free.

We accept Visa, Mastercard, Maestro and Shop Pay. Our Payment Policy has the details.

The full order amount is charged in US dollars (USD) when you place your order.

Payments are processed through Shopify’s encrypted checkout. Your card details are handled by the payment processor, and we receive only the payment confirmation.

Refunds go back to your original payment method within 5 calendar days after your return arrives.

Email info@sukimoon.com or use the form on our Contact page. Our team answers Monday to Friday, 9:00 AM to 3:00 PM ET (Eastern Time), and usually replies within one business day.

Suki Moon is operated by Mumora Media LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States.